Owner alerts
Owner Service Request Alerts
Text delivery is not active yet
An enrollment request can be submitted on this page and is reviewed manually. Sending is switched off, so submitting the form does not start any text messages and this website does not activate them. Before messaging can begin, Reliance Mechanical must verify that the request came from the actual owner of the mobile number, complete carrier registration on an approved sending number, and test STOP and HELP handling.
Reliance Mechanical LLC is a licensed and insured plumbing and electrical contractor at 14321 Creosote Rd, Gulfport, MS 39503, serving the Mississippi Gulf Coast. Owner Service Request Alerts is a voluntary, internal, non-marketing text message program for the authorized owner of Reliance Mechanical only. It is not a customer program and it is not a way to request service.
What the messages contain
Once the program is activated, an enrolled owner receives an operational text alert when a new service request is submitted through this website. An alert may include the customer’s name, their callback phone number, and a description of the issue, and — where a customer attached an eligible photo — that photo, so the owner can follow up with that customer personally. Not every attachment is eligible, and no picture message is promised for any particular attachment.
- Non-marketing. These are internal operational notifications about work requests. No advertising or promotional content is sent through this program.
- Recurring, variable frequency. Messages are sent as new service requests come in, so the number of messages varies from day to day and week to week.
- Rates. Message and data rates may apply. Reliance Mechanical does not charge for these messages.
- Stopping and help. Once the service is enabled, replying STOP stops these messages and HELP asks for help. An opt-out stays in effect: submitting this form again does not override it, and delivery resumes only after a new, verified opt-in and provider re-enablement. Our public support channels are available now either way: service@relyonreliance.com or (228) 819-7473; contacting support does not by itself restore messages to a number that opted out.
Who can enroll
Enrollment is limited to the authorized owner of Reliance Mechanical LLC, using a mobile number that person controls and their own choice on the consent box. Customers and members of the public are not part of this program — to reach us about work, use our contact page or call (228) 819-7473.
Submitting the form records the request and the consent language agreed to. It does not by itself add, change, or redirect the approved alert destination, and it does not grant access to customer records or systems — no customer or other public submitter can become an alert recipient by submitting it. Reliance Mechanical reviews and verifies each request, and any change to delivery is made manually by us.
Owner enrollment request
First name, last name, and mobile number are required; email is optional. The consent box starts unchecked and is optional — leaving it unchecked records a choice not to receive these texts. The exact wording of that box is:
“I agree to receive recurring, automated, non-marketing SMS and MMS from Reliance Mechanical LLC at the mobile number I provided about new website service requests, including customer callback details, issue summaries and optional service photos. Message frequency varies with incoming requests. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Participation is optional.”
If the form does not load here, open it directly: Owner Service Request Alerts form. A successful submission records the choice only; enrollment is confirmed manually and text delivery remains inactive until it is separately activated. This form is not a way to request plumbing work — for service, call (228) 819-7473.
Mobile opt-in data and consent for this program are never sold or shared with third parties or affiliates for marketing or promotional purposes. Full details are in the Owner Alerts Terms and our Privacy Policy. Customer-facing text messaging is covered separately in our SMS Terms.